Shipping Policy

Order Timeline

If a product is in stock, Bottango LLC will attempt to ship out orders in as timely a manner as is reasonable. Most orders of in stock products are processed and shipped within three (3) business days, non inclusive of the day the order is placed.

At times there may be low availability of certain products. In this case, Bottango LLC will place a guidance on the project page with an estimation of when additional units will next be available to be shipped. This time is just an estimate, and not a guarantee.

In the case of a backlog, Bottango LLC will attempt to supply orders in the order they were received. As per the cancel order policy, you can cancel an order up until the time it is shipped for a full refund.

Shipping Locations

At this time, Bottango LLC ships to domestic USA addresses only. International sales and shipping will be available at a later date. Bottango LLC uses UPS as its preferred shipping provider, and can only ship to domestic USA addresses that can be delivered to by UPS. Bottango LLC cannot ship to P.O. boxes. If your order is placed to an address Bottango LLC cannot send a shipment to, Bottango LLC will contact you for a new address on the email address associated with the order.

Shipping Options

Shipping is provided by UPS. On checkout, you can select a shipping cost and

estimated duration for shipping. The duration estimate is only an estimate, and not a guarantee. As well, this duration estimate does not take into account order processing time or backlog products.