Contact Us

Order Support

If there is a problem with your order, please see the "Order Support" page for instructions and details on how to resolve issues with your order, and relevant contact e-mail addresses.

Technical and Product Support

If you need help using the products you purchased, the primary way to get support is in the Bottango Discord server. In this server you will find lots of fellow Bottango users and robot builders. There's an active and exciting community of Bottango users to talk through and provide tips for you, as well as Bottango devs there to help!

If you want to better understand the Bottango software, Bottango LLC provides a fully detailed pdf manual explaining all of the functionality of how to use Bottango software. This manual is included in the downloaded folder from the Bottango website, and can be accessed directly on the Bottango website as well.

If you still have a non-order, technical support question, Bottango LLC can be contacted at Support@Bottango.com. Bottango LLC does not however guarantee technical support over e-mail. We're a very tiny team! As above, the best way to talk through and get help building a kit is in the Bottango Discord server.